Computer Simulation Modeling and Development

Do you have a sales group, help desk, call center, customer support team, invoicing department, or any other multi variable business process? We create dynamic mathematical representations of processes or systems that characterizes how your system behaves in a dynamic fashion.

If you have a multi variable processes or system that has more than 10 distinctive steps or options, simulation modeling is an excellent tool. We will produce data which can be used to infer a system’s behavior and therefore provide useful information for decision making.

Simulation and model creation overview

  • Fix-priced projects range from $3,000 to $20,000 depending on complexity and time required
  • As part of the proposal, we can provide any part of the process, from problem formulation and data collection to building the model to performing the simulation analysis

What is computer simulation?

A model is a mathematical representation of a process or system that characterizes how this system behaves in a dynamic fashion. You can make excellent evaluations about financial models or even simple processes using a spreadsheet. However, static evaluations (spreadsheets) are not effective for most real world business processes or systems that have more than a couple distinctive components or events (this is due to the interdependencies between the components or events).

In the case of a multi variable process or system, simulation modeling is an excellent tool. Simulation modeling uses computer software to provide a realistic characterization of a real-world system and produces data which can be used to infer a system’s behavior and therefore provide useful information for decision making. Data input and assumptions used for the simulation model can be based on observed behavior (i.e. time studies) and real-world system output (i.e. computer logs) to name a few.

Examples of business processes that we model

  • Call Center - improve customer service, reduce abandon calls, improve on-phone support while reducing average talk time
  • Human Resources - reduce the time and expenditures required to hire employees, reduce time and mistakes of benefit programs
  • Sales - reduce the number of "bad deals" and improve the cycle time of the entire sales order to cash process
  • Business Systems - reduce errors while improving invoicing, accounts payable, accounts receivable, and other processes

What does it do for your business?

Provide insight, not just data
A well designed dynamic model provides not only data to make sound business decisions, but it can also provide valuable insight into a process or problem. Often these insights will provide additional financial benefits beyond the initial objective of the simulation.

Make mistakes risk free
Simulations allow you to address numerous “what-if” scenarios through the use of robust modeling tools. A business can evaluate with a high degree of confidence these various scenarios without committing valuable resources and capital.

Evaluate new processes or change current processes
Since the processes can be simulated and data collected on the results, for a given data input, two process scenarios can be evaluated in an “apples to apples” comparison. This method is a powerful tool in business decision making.

Optimize processes and improve your metrics

  • Return on equity
  • Return on investment
  • Customer satisfaction
  • Uptime or reliability
  • Return on investment
  • Revenue

For more information, contact us toll free at 1-877-ROI-Calc (1-877-764-2252) or email us at info@roi-calc.com